Overall, customers are generally satisfied with the coat. The delivery is quick and the coat fits well for most customers. The quality of the coat is praised, with customers mentioning that it is made of good materials and will last for many years. Some customers mention that the coat is great for costumes and performances. However, there are a few negative comments about the customer service, with some customers experiencing issues with returns and lack of response. Some customers also mention that the sizing is a bit off, with the coat being either too small or too big for them. Despite these issues, customers still appreciate the coat's style and quality.
Generated by AI from the text of customer reviewsQuick delivery. Fits well. I ordered a 2XL and it was too small for me. 3XL fits well. This coat will be used as a costume for a late 1800's gunfighter. Will work well - looking forward to wearing it at performances.
Quick-service and the jacket is pretty nice it look cool with just about anything if you dress cool that is it fits good the materials nice the buttons are pure Chrome I dig it thank you
Shipping was incredibly quick. The coat fit as expected. Very good quality. This coat will last for many years.
The coat is great and exactly what I was looking for, although I would have hoped it was just a slight bit larger. I ordered one size up from usual, and while it is comfortable and my movement isn't restricted, a little bit more space in the chest would be ideal. If your measurements are towards the high end of one size / low end of the next larger size, go with the larger one.
Beautiful coat. My husband loved the fit and look.
I actually bought two of these coats and had one sent to another address. They were worn by my sons for my oldest son's theme wedding. They looked fantastic. Thank you.
The coat fit a little snug, however the material has a bit of stretch so I managed to make it work. The look is exactly what I wanted, and the shipping speed was first rate. Overall I'm happy with it
Terrible Customer service, they have essentially ignored every communication effort I have made with them. The first coats we ordered were too small, so we ordered a second set a size up and requested information on returning the first coats. Their return policy states that within 15 days they will accept anything back that is resellable. The request for return details was never responded to. When I noticed that the second coats still said shipping pending after almost a month, I requested that they be shipped, and again reiterated that I would like information on a return. They responded only by saying that the new coats would be shipped that day and to expect them within 4-5 business days. 18 days have passed since that communication and a second reminder, still, the coats have not been shipped, the status is still pending. I will be honest about the quality of the coat itself outside of the EXTREMELY negligent customer service. They were of good quality for the price, but If it can't arrive on time for an event, even when ordered months in advance, and the customer service ignores you it is not a company I will be supporting in the future.
Great service, received within a few business days. Fits great
First I wanna say thank you a lot for the very fast shipping! It arrived in a very good condition and the Coat is made of good quality! I will definitely buy again in your store! :)
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